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Refund Policy

We appreciate our customers for choosing us. We work very hard to provide a top service on our website and compensate for any downtime (by adding extra days to your account validity). 

* If your account has been active for less than 1 Days or if you have not downloaded more than 1 file, you are allowed to get a full refund only if our team approves it.

* If your account has been active for more than 1 Days, you can get a partial refund under following circumstances: 

  1. Customer support isn't able to resolve your issues and more than 40% of the filehosts we support are offline. 
  2. Your account was not banned due to sharing or abuse violations. 

To get a refund, please create a support ticket explaining your situation, Make sure to include your your transaction ID in the ticket.

Thank You.

Legal: Our service acts like a gateway between you and the filehost service, redirecting the file directly to you from filehosts servers. We never save the file on our servers, therefore ProLeech is totally within the boundaries of legal work.
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